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clarity Behaviour Systems Intelligence Start Decide A B AI Socio-Technical Systems Hexagon Six interrelated organisational subsystems represented as nodes: Goals, People, Infrastructure, Technology, Culture, Processes. Goals People Structure Tech Culture Process N E S W ULTIMATE_OBJECTIVE intelligence : ALGO machine_lrn : MODEL accuracy : DECIMAL FAILURES confusion : VARCHAR gossip : VARCHAR ignorance : BOOLEAN FOUNDATION confucius : TEXT evidence : BLOB logic : KEY USER_ENTRY status : unresolved entry_mode : DYNAMIC © Project Management Institute. All rights reserved. Average Cost to Make a Change Average Length of Release Cycle Minutes Hours Days Weeks Months Continuous deployment (internal) Continuous deployment (production) Release each iteration Release as appropriate Project/single release